Frequently Asked Questions (FAQ)

Find answers to your questions and learn more about our video editing services.

How do I get started?

Simply reach out with details about your project, or schedule a meeting through the form to go over the specifics. Share your needs, and we'll find the best approach, timeline, and pricing.

How long does it take to complete a project?

Turnaround time depends on the complexity and length of the project. Simple edits can be completed in a day or a few days, while more advanced projects may take longer. Let us know your deadline, and we’ll do our best to meet it.

Can I request revisions?

Of course! We want you to be 100% satisfied with the final result. All our packages include three free revisions.

What file formats do you accept and deliver?

We accept most common video formats, including MOV, ProRes, and MP4. Final exports can be delivered in the format that best suits your needs, whether for web, social media, or high-quality broadcast. If you're unsure which format you need, we can help you decide.

What payment methods do you accept?

We accept payments via Visa, MasterCard, and PayPal. If you have any specific payment preferences, feel free to contact us.

Do I need to pay a deposit?

Payment terms, including deposits, will be specified in the contract or project agreement. Please review our terms and conditions for detailed information.

What happens if I cancel a project?

Project cancellation terms will be specified in the contract or project agreement. Please review our cancellation policy for detailed information.

How can I send you my video materials?

You can send your video materials through file-sharing services like Google Drive, Dropbox, WeTransfer, or via an FTP server. Detailed instructions on how to send materials will be provided after the contract is signed.